IT Support, Managed IT Services and Office 365 Consultants - Axiom IT

A comprehensive
IT solution with a
friendly, local team.

5 star service and no-nonsense, fixed-price contracts written in plain English.

Our goal is to help Australian small businesses with the heavy lifting of IT services.

We offer a simple, full-service solution that removes the burden of IT from the shoulders of small business owners.

In short, we do what we’re great at, so you can do what you’re great at.

Book in a no-obligation chat with our team to talk through the benefits of the Axiom IT managed service.

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We offer a business partnership where productivity gains, staff upskilling, security training and new feature implementation are the norm. We optimise technology to help our partners achieve their unique business goals and take their small businesses to the next level.

How? By working with businesses to figure out how they can best leverage the technology available to them. We believe technology should make lives easier, not more complicated. We’ve integrated 18 of the ‘must have’ categories together into one affordable platform.

The Axiom Managed IT Service Platform

Scroll through the features you’ll love and click to see exactly what you get.

Still want to know more?

Australia-Based Helpdesk

Microsoft 365 Licenses

New Device Setup

Staff Onboarding and Departure

Device Security

Learning Platform

Mobile Device Management

Computer Management

Patch Management

Alerts Management

One Account

Staff Access Management

Backup

Device Lifecycle Management

Secure Sign In

Standardised Email Signatures

Governance Preferences

Safe Data Access, Storage and Sharing

We want you to love talking to your IT partner, and we promise it’s possible.

Google Rating

5.0

Based on 69 reviews

Axiom IT

5.0

Ruby Goddard

03:22 19 Mar 24

We're a busy Advertising Agency who has worked with Axiom IT for some time to service our IT needs. Axiom are a highly professional team of technical experts who can't do enough to help, they're highly responsive and dependable, ensuring a smooth user experience for our whole team.

Gerard McDonald

01:05 06 Mar 24

This team are great. Very quick to respond, and supportive. Several times i have asked them to check possible spam, and they have helped me keep my system clean and updated.Highly recommend

Pete Vas

23:59 04 Feb 24

I would highly recommend Axiom to any business; their customer service is exceptional! Whenever I call, they answer immediately and troubleshoot the problem on the spot!

robbie kentfield

04:27 19 Dec 23

I work for a small non - profit organisation so having a dependable and experienced IT service is essential in creating the most impact for the people we work with. Thank you Axiom for all the hard work you do. I would highly recommend!

Shawn Graetz

23:38 18 Dec 23

Axiom IT have proven to be extremely thorough and professional with their IT services. The staff are very friendly and helpful, are big on security and quick to resolve issues. Definitely recommend!

Toby Wuyts

00:10 24 Nov 23

I had a very pleasant experience with Savan. He helped me massively in setting up my onboarding with new my job. He was polite, clear and concise. It also took him less than 30 minutes. Top work. Thanks!

Carter Ryan

23:35 09 Oct 23

Savan was great to deal with. He was well mannered and spoke through everything clearly. Would highly recommend to anyone needing IT Support.

Diane Armstrong

05:29 25 Aug 23

Had a call with Axiom to help set up my new company laptop and the process was super seamless and easy. It took less than 20 minutes and I had no issues.

Elise Maki

23:16 05 Jul 23

Axiom IT are a provider for where I work and are always prompt in resolving issues and friendly while doing so.

Loretta M

01:03 01 Jun 23

Nathaniel and Neil are an indispensable duo in assisting an IT noob like me with any and all IT challenges and issues. They are efficient in resolving tasks, friendly and easily approachable. It gives me great confidence that I have the support from Axiom IT while I work. Thanks heaps you IT Wizards!

Einion Thomas

02:52 15 May 23

Very comfortable. The hosts Rick and Sue were very welcoming. Recommended

Jean

10:03 28 Feb 23

We recently had a change over of IT services to Axiom IT, who have helped us transition to a "modern workplace", i.e. to better utilise the functionalities of microsoft office and other apps (Teams, Sharepoint etc). They have provided a training session and considered our organisational needs and context in this supported transition. The team came to our office to help update our laptops and were diligent in making sure we had the correct apps and settings installed. They have also provided good general IT support as issues have arisen. I have been particularly impressed with how quickly they are to responding to requests, and have found all the Axiom staff to be helpful, friendly, and professional.

Jamie Large

05:36 16 Jan 23

I couldn't recommend a better service, the team at Axiom IT have always been very friendly and helpful. David has helped me with any issue that I have had with patience and kindness. The team as a whole are very knowledgable and have always tacked any issue i have had! Keep up the good work!

Jillian Papak

01:49 17 Nov 22

Axiom IT always provide prompt and efficient service every time I call their help desk. They never lose patience when asked to complete a task or service for me. Thank you so much AXIOM. Highly recommend

Sonia McCambridge

00:59 12 Oct 22

Very helpful and professional staff! Had a great experience with David, who helped me connect to a shared company drive while working remotely.

Sandy Coull

04:25 04 Aug 22

Very prompt response as always from the Axiom team and clear clarification so that my non IT brain could absorb the information and make sense of it easily. Thank you Nathaniel

Rebecca McPhee

23:31 09 Jun 22

Great customer service, quick to answer calls and solve issues. Communication is excellent! Very professional with an easy to use and navigate website. Would highly recommend to others.

Alex Daquino

00:59 20 May 22

Axiom have been fantastic at finding solutions for I.T problems i've had in the past, they have very friendly and helpful staff who provide swift problem solving when it's needed. Highly recommend going with them.

James Beattie

07:11 17 May 22

I have worked with many IT firms in the past and these guys are best thus far. Axiom has managed to fix all my issues with friendly service and in a timely manner. Can't recommend them more highly!

Ciara Sweeney

01:55 29 Apr 22

Axiom IT are the team you want working alongside you to give you the confidence that your business is protected and also using the latest software and automations to maximise efficiency. Axiom IT have been amazing from the get-go; providing solutions and workarounds or suggestions on improvement to processes - streamlining wherever they can. Tas and Nathaniel in particular have been patient and friendly, always willing to help in any way they can and break-down the issue into "non-IT speak" for those who need this! Tas is fantastic at problem solving and is methodical in his approach to everything - a clear perfectionist in character, he has been an integral part of taking our business to the next level - I couldn't recommend Axiom IT more!

Matthew Weller

05:11 19 Apr 22

Quality service and problem solving skills. My network and hotspot issues were fixed promptly by Axiom.

Shannon McLachlan

23:26 07 Mar 22

My employer recently switch to Axiom IT. Their helpdesk and resolution of issues has been prompt with knowledgeable staff getting me back on task quickly, minimising delays. All issues have been resolved by the helpdesk without the need to escalate to another team member or to come back to me later.

Gabrielle O'Brien

07:36 11 Feb 22

Recently moved to Axiom and are thrilled with level of service and IT solution. Finally we have an IT provider that meets our expectations.

Robert Upe

05:44 01 Feb 22

After days of trying to get email back up and running, Axiom fixed problem within 10 minutes with a minimum of fuss. Their help desk totally pro: courteous, knowledgeable, great attitude, and instructions were easy to follow. Thanks

Mark Zurawel

22:10 09 Jan 22

Always polite and helpful, very professional and informative.

Matthew Block

04:38 20 Dec 21

My business has been using Axiom for at least a decade. They always have a very reliable helpdesk that has been able to navigate through all of our issues in such an ever changing environment. I highly recommend Axiom for your business. Thanks team for all the support!

Matthew Travaglini

09:19 18 Dec 21

Fast turnaround times with the help desk with tailored support for Mac and Windows Users. Friendly staff.

Matthew Ellis

03:06 16 Dec 21

Closely working with many IT business throughout my journey - and at times I'm that client who needs that little bit more assistance 🙄- Axiom are your number one team to provide that care, patience, professionalism - all packaged into fantastic customer service .No matter how big or small the problems may be there is always someone on the other end to help coach you through. I would totally recommend any business looking to expand or re connect again with an IT business to call Axiom - as I couldn't be more happier with the level of customer support I receive each and every time - well done to Tass and the team!!

Martin Zika

02:00 16 Dec 21

Great service and team of professionals to attend to all your IT needs. Tass and his team are very helpful and always happy to help. They always find solution to any of our IT issues. Great service!

David Burrell

23:30 15 Dec 21

I have dealt with AxiomIT for four to five years now and they are always responsive to my requests and user remote access tools are quick to fault find any of the issues I have, the entire helpdesk team are technically minded yet able to explain complicated issues in simple language, when there has been a problem that requires further investigation they always provide clear and concise communication throughout the process.After using google and Microsoft 365 in parallel I would recommend 365 as more robust and scalable platform and user friendly, gsuite – gmail is the bain of my existence stick with outlook so much better. I would happily endorse AxiomIT as an outsourced tech partner for any scaling business.

Dave Brown

06:11 03 Nov 21

Cam and the guys at Axiom have been a fabulous business partner for us through the various stages of our growth. From the small day to day issues to the bigger infrastructure challenges, Cam treats all issues IT with the same level of enthusiasm, speed and reliability.

Matt Close

15:28 30 Oct 21

After just over a year with Axiom I have been totally impressed with the level of professionalism and customer service provided. It has been a steep learning curve for our company, coming from along way behind - Cameron and the Axiom team has patiently bought us quickly up to speed with Microsoft Teams, Cloud migration and most importantly cyber security. Cameron has a unique ability to bridge the gap between technical expertise and end user application.

Nigel Ash

06:52 29 Oct 21

I have worked with Cameron for 14 years, and during that time business has grown and technology continues to advance. Cameron has worked integrally with our business to the level where he is considered to be part of our team. He is proactive and guides us through the IT maze with business friendly examples of where we need to take our IT, why, and how we might plan to get there.

Kathy Soltan

05:12 29 Oct 21

Since moving to Axiom from another IT provider, the first thing you notice is the care and attention to detail. Couple this with knowledge and their willingness to understand every detail of your query and concern so that you as a user understand what you are doing and how they can help you, and you have a winning combination for IT provision. Courteous and professional, i would highly recommend them.

Gerard Plattz

05:09 29 Oct 21

Axiom and the team are exceptional! Cameron has looked after my business for a number of years and has provided the highest level of support, expertise as well as industry expierence to help me move my business forward. The way they offer us a platform to ensure my IT Base is at the highest level means I am focused on my customers and my business.

Virginia Scully

03:20 29 Oct 21

Cam genuinely cares about his clients. He is always smiling and willing to help. He goes over and above for us, especially where we face challenges that need urgent attention. All of our team love him and he takes pride in educating us.

Philippa Coull

06:33 28 Oct 21

We have worked with Cam for several years now and I cant imagine where we would be without his patient support and encouragement to think outside the box. He has assisted us to learn about and set up the very best business systems, and we are SO much more professional as a result. Cam's support helped us to be ready to transition to remote working, whilst maintaining efficient team connections and communication. Our business may well not have survived these months of working in lockdown without Cam's advice and support.

Scott Waites

02:14 18 Oct 21

Axiom is great ! I always receive a prompt response and any problems are resolved quickly and completely. Cameron has been my go to for many years and he supports me in my learning and never makes me feel silly for asking silly questions. We have advanced so far in our IT processes with his guidance. It's fantastic to have someone who is always there for us and really cares about helping our business grow.

Dimitrios Rossios

02:26 24 Sep 21

During our migration this week to Office 365, the team have been fantastic and assisted immediately with a couple of minor quibbles that were sorted out the very next morning. Highly recommended. Thank you Axiom IT

Andrew Wood

23:32 23 Sep 21

Great Prompt Service and fixed my issue quickly and with out fuss

Rebecca Matthey

22:48 05 Aug 21

quick response time and great service by Myleen, she was able to fix my issue in a quick time frame, have spoken on a few occasions and she is always super helpful.

Jarrad Henderson

10:12 05 Aug 21

The help desk team are phenomenal, they know there stuff and there hasn't been a problem that they could not fix for me whether it be my work phone, iPad or laptop.The team is always available when I call and are responsive to even the minor issues

Alana Hawthorne

00:33 15 Jul 21

They deliver swift and excellent service, no matter how big or small the issue may be. From an IT novice, they are helpful and ensure that the issue is resolved in a personable and professional manner. Highly recommend.

amelia siena

00:31 15 Jul 21

Axiom IT are amazing at helping me with all my IT needs. Whenever I have an issue with Teams or accessing our drive remotely, the team at Axiom are always there to help me out. A big shoutout to David who is always SUPER responsive and willing to fix the issue. Their caring nature and professionalism is why they are one of the best in the industry. They are also FANTASTIC with MAC and Windows. Axiom IT are really AMAZING!!!!!

Rebecca Hamilton

05:48 09 Jul 21

Axiom are always responsive, happy to help with any IT issue our team has. I can always talk to an Axiom team member which is so nice! Not having to wait in long phone queues or endless online chats. Thank you Axiom 🙂

Jaqui P (Touchdown Tours)

11:39 04 Jun 21

My experience with Axiom IT has been one of ease and professionalism. I feel I can rely on Tas and the team to give me up-to-date knowledge in 'normal speak' (as opposed to tech speak!). That then gives me the opportunity to make my own informed decisions. Thank you for your generous and professional knowledge Axiom IT!

Radek Tkaczyk

09:48 24 Feb 21

The team at AxiomIT are fantastic, they know their stuff and deliver business outcomes by maximising the benefits available from technology.

Baden Thomas

02:19 17 Feb 21

Patrick was Brilliant as has Long. He was great too

Kathryn Anderson

23:52 14 Feb 21

I run a small business of 10 employees. Being a business of this size it's often tricky to get good quality, reliable and affordable IT support at the times when we most need it. I have used Axiom for a few years now, from wifi and internet solutions to daily trouble shooting and email management and I am always super happy with their brilliant service. Highly recommended.

Katrina Lee

05:05 05 Feb 21

Tas and the team at Axiom IT are simply amazing at what they do.They have a genuine interest in helping all of their clients achieve success. Not only are they super responsive and helpful with all of our technical needs, they are always suggesting new ways we can embrace technology in order to increase productivity within our company.No problem is ever too big or too small for the team at Axiom and they always find a way to explain things in simple terms even for those who are not technically minded. I can't imagine how I would do my job without themI highly recommend their services

Byrne Steponhen

00:53 24 Nov 20

Professional service relies on 3 things:1. you have to be satisfied the professional you consult pays sufficient attention to satisfy you they understand your issue. For instance, you feel better leaving the doctor if you're sure they heard all your symptoms.2. that often involves asking questions of you to clarify the report your making. Again, think of the doctor: 'Does it hurt when I do this? How about this?3. they explain what they're doing and why. So, you need this cream or take this pill.Axiom IT always fulfill my expectations in each of these 3 respects.That hasn't been my experience of most ÍT professionals', who usually form a view of your problem before hearing you out (which view may or may not be correct), never ask questions to understand your experience and seldom explain what they're doing, why they're doing it and what I should do.They also offer useful software tips arsing from their own experience, such that Axiom IT's value extends beyond help desk.I buy my computers through Axiom, and use all their follow services, managing my email and Microsoft accounts as well as security and storage.Pricing is transparent.

Kamran Zali

02:33 19 Nov 20

We had a complex migration to Microsoft Office 365 and after several failed attempts with some big names, we found Axiom and we were talking with humans. Their work was like clock work therefore 5 stars for a 5 star team, right here in Australia.

Amy Hickman

03:42 22 Oct 20

We have worked with Axiom IT for over 5 years and they are brilliant. They respond to help enquiries very quickly and always work with us to ensure we are abreast and utilising innovative new technologies that will ensure great communication and business management in these evolving times.

Chris Lebon

21:11 14 Oct 20

Glenn Borsato

03:59 12 Oct 20

Tas at Axiom IT was extremely helpful and informative when it came to doing an email migration for us. Any future IT problems, Tas will be my first call. Cheers, Carly

Karen Andrews

22:55 09 Oct 20

While the seamless onboarding process and fantastic customer service has been a delight it is Axiom's proactiveness that has made the biggest difference to our business. Tas and Long go above and beyond to anticipate potential problems and resolve them before they are an issue. Our IT has never been managed so smoothly and securely!

Sarah Coffey

06:21 09 Oct 20

Extremely knowledgeable and friendly. Axiom IT understands how IT effects your whole business and can help make your business more efficient and more secure. Great to work with.

Joanna Piazza

06:17 09 Oct 20

We have worked with the team at Axiom IT for a long time now! Couldn’t be happier with the excellent service they provide. They took the time early on to understand the in’s and out’s of our business and to us that is invaluable. Our queries are answered in a timely manner, they have helped us transform our business into becoming more IT savvy and dramatically increased our IT security. We are very grateful for our long standing relationship with them. Highly recommend.

Leah Wittingslow

07:50 27 Aug 20

Axiom are without a doubt the best IT company I have dealt with. And not just marginally better - a MASSIVE amount better. They are super responsive, helpful, and proactive with their support. Aside from that, it is always a pleasure to talk to them on the phone.

Sarina F

04:38 10 Jul 20

Axiom IT’s helpdesk and support is the best IT support I have ever experienced. No question is too dumb, no issue too stupid. The staff I have dealt with (Campbell, Savan and Tas) over the past two years are extremely generous with their time and explanations of not just the issue being experienced but the way they have resolved it. They have also provided information and support as we’ve migrated to Office365. Highly recommend for their knowledge and their stellar level of customer support.

Emma Ford

05:50 25 Jun 20

Axiom IT are always quick to respond to even the smallest of issues. They are always friendly and patient. Easily, the best IT helpdesk I've ever encountered!

Katherine Beare

08:49 19 May 20

After consulting multiple companies - which I might add is never fun, especially when they throw around terms you do not really understand - we brought on Axiom to help switch our old server over to a cloud-based operating system. They were up front & made everyone clear to us so we actually knew what they were proposing.Straight from the gate they have been fantastic, we have now worked with Axiom for nearly two years and I honestly cannot find one negative thing to say about them. If we have an issue, we either call or send an email & it is resolved ASAP. They continually work with us to ensure we are getting the most of our systems & to see how we can better utilise it.If you are looking for a team who speaks in a language you understand, look no further Tas, Long and their team are for you!

Carrie Smith

03:46 20 Apr 20

We use Axiom IT with work and they are so easy to deal with. Always go the extra mile and never make you feel silly even if your request is a basic one.

Maggie Reid

04:16 27 Mar 20

Terra Firma Industries have been working with AxiomIT for a couple of years now. They offer a very broad range of expertise and support, are easy to contact through their online and phone support systems, and incredibly responsive. We've put them to the test while migrating all of our other business systems to the cloud alongside our migration to Office365 which AxiomIT seamlessly administered for us. There hasn't been a question they couldn't answer or a problem they couldn't find a solutions for. Couldn't recommend more highly for a personalized, professional service.

LIZ F

06:30 06 Feb 20

Our organisation has had the pleasure of working with Axiom IT for nearly two years. They assisted us with a seamless migration from server to cloud and have provided excellent service via sales and helpdesk ever since.

Jesson Tan

22:38 02 Dec 19

Friendly staff that offer good advise.

Gail King (GeordieG)

05:33 23 Aug 19

Have recently changed service provider to Axiom IT, I am delighted with the outstanding technical knowledge and service level. Their proactive approach and ease of availability stand out from previous service providers and we look forward to a long and successful partnership

Andrew Belegrinos

09:47 05 Dec 17

Professional and knowledgeable - great service. Thanks Tas & crew

Lee Pattinson

06:49 04 Feb 14

I've been dealing with Axiom IT for the past 3 years.The team are professional and extremely knowledgeable, their customer support is by far the best I have encountered within the IT industry.

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